Contoh Surat Komplein

   PT. Indonesia Jaya

Jalan Laksmana Mardinata 86

Bandung

              No        : 35 / 3 / 11                                                                      March 18, 2011
              Subject : Letter of Complaint

             To:
             Of the TS. Intra Motors

             Jalan Mangga Besar No.29

 Jakarta

Dear Sir,

   Shipments brother of 5 pieces of Honda motorcycles, we have accepted on March 10,  2011. This means much faster than our demand. Therefore, we thank you.

I wanted to mention that after we opened the crate and we check it turns out there are (one) motor is damaged and can not be used by us.

  In connection with this matter, we beg you to replace a damaged motorcycle as quickly as  possible, because the motor is highly awaited by our customers.

             Above we say thank you for your attention

           Yours sincerely,

           PT. Indonesia Jaya

          Personal Manage